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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kym Stewart

April 1, 2026

5  out of  5
rating by Kym Stewart
"Mary Lee and her team work diligently providing the best coverage possible for each individual or family. They are courteous, patient and caring while they explain pertinent information. It doesn’t matter what time you call they are always professional and show kindness with your concerns or questions. They also have eyes on your account annually or upon request, ensuring that your dollars are spent wisely, meeting your household needs. We have not been disappointed. We are grateful with the individual attention that we have received."
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Jessica Jones

March 26, 2026

5  out of  5
rating by Jessica Jones
"Very helpful staff. They answered all my questions in detail and made the process very smooth and painless. Plus their building is beautiful and it’s in an easy location in town."
We responded:
"Hi Jessica, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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Marianne W

March 16, 2026

5  out of  5
rating by Marianne W
"Amazing customer service! Tisha was quick to assist and so nice!"
We responded:
"Greetings Marianne, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We're here for you anytime!"
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westin clyden

March 10, 2026

5  out of  5
rating by westin clyden
"Needed to change my payment and called them on Friday but I hadn’t gotten paid yet so I said I would call back Monday and Christi set a reminder to call me and I’m glad she did I got everything set up quick and easy with the State Farm app she had me get so I could see everything going on"
We responded:
"Hey Westin, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Sincerely, Mary Lee Jones"
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Keith Brodrick

March 5, 2026

5  out of  5
rating by Keith Brodrick
"Mary Lee Jones Agency is always great to deal with. My claim was paid quickly, I was treated fairly and professionally in every phase of the claims process."
We responded:
"Dear Keith, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We look forward to seeing you again soon."
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Vivian Kraus

March 2, 2026

5  out of  5
rating by Vivian Kraus
"I have used State Farm for years. They are always very helpful and I have never had an issue with them. In my opinion you can’t do any better than them."
We responded:
"Hi Vivian, Thanks for the great review! We look forward to serving you many more times in the future! See you soon!"
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clone 514

March 2, 2026

5  out of  5
rating by clone 514
"The team is welcoming, attentive, and genuinely helpful. I’ve had nothing but positive experiences here."
We responded:
"Greetings We appreciate the time you took to give us such a great rating! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
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Rodney Cupp

February 12, 2026

5  out of  5
rating by Rodney Cupp
"Absolutely amazing service. Very nice polite and knowledgeable staff. Always there to help."
We responded:
"Hello Rodney, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! We're here for you anytime!"
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Clint Benway

February 5, 2026

5  out of  5
rating by Clint Benway
"Watonga State Farm has been great to me for many years. They are always very helpful and have continued to help me to make sure I’m always up-to-date on everything. Thank you, Watonga State Farm staff."
We responded:
"Hi Clint, Thanks for the kind words! We truly appreciate your recommendation of my office staff and we will work hard to continue going above and beyond! Our goal will always be to provide the best experience and we love knowing yours was no different. "
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Jan Franks

February 4, 2026

5  out of  5
rating by Jan Franks
"I called to ask questions about our bank drafts. My questions were answered immediately, This agency works hard to serve their clients professionally"
We responded:
"Greetings Jan, We appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing your experience. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
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Traci Zacharias

February 3, 2026

5  out of  5
rating by Traci Zacharias
"We’re so thankful for our local State Farm office in Watonga. They’ve taken amazing care of us, made everything simple and stress-free, and always go above and beyond. All the ladies who work in the office are absolutely amazing. Small-town service with a big heart!"
We responded:
"Traci, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks, Mary Lee"
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Chelcie Black

January 30, 2026

5  out of  5
rating by Chelcie Black
"Top service, quick responses, and a decent deal"
We responded:
"Hi Chelcie, Thank you for the awesome feedback. We truly appreciate you and will work hard to continue going above and beyond! We look forward to keeping up the great work! Thanks again and we look forward to hearing from you again soon."
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deb mckee

January 27, 2026

5  out of  5
rating by deb mckee
"I tapped a pole while parking. It broke a little piece behind the bumper. It had shut off most of the safe Driving things because the sensor was blocked. When I took it to Ford and got it fixed, they suggested I turned it in on my insurance. The girls in the office were great and I received my check very quickly. I appreciate them very much!"
We responded:
"Thank you for the great review and we are so happy you had a great claims experience."
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Jona Arthur

January 14, 2026

5  out of  5
rating by Jona Arthur
"Wonderful to work with!!!"
We responded:
"Jona, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to our office!"
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Randy Jacobson

January 5, 2026

5  out of  5
rating by Randy Jacobson
"Always polite and professional"
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Amanda Pittman

December 24, 2025

5  out of  5
rating by Amanda Pittman
"She was super nice, helpful and made the process very easy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Francisca Espinoza

December 23, 2025

5  out of  5
rating by Francisca Espinoza
"The ladies who work at that office are Very nice. We love the ladies there. Leticia is wonderful always super helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Becky Cope

November 14, 2025

5  out of  5
rating by Becky Cope
"⭐️⭐️⭐️⭐️⭐️ We’ve had Mary Lee Jones as our State Farm agent for 15 years — for our home, vehicles, and farm insurance — and she has been wonderful to work with. Her rates are very reasonable, and any time we’ve had a claim, she’s been quick, efficient, and so helpful. You can call her anytime you need something, and the State Farm app makes everything even easier. Mary Lee is a friendly, caring Christian lady who truly looks out for her customers. Highly recommend"
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Chad Mathis

November 7, 2025

5  out of  5
rating by Chad Mathis
"My family and I’ve been Mary Lee’s State Farm office for years and have always had great service. The friendliness and willingness to help is unmatched! Letycia is a gem!"
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DeeAnn Ware

November 7, 2025

5  out of  5
rating by DeeAnn Ware
"Highly recommend. Mary Lee and her staff, always helpful and they keep in touch when you have policy changes which is wonderful."
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Leo

November 3, 2025

5  out of  5
rating by Leo
"I appreciate Marylee Jones State Farm, thank you so much"
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Jeff Schwerdtfeger

October 17, 2025

5  out of  5
rating by Jeff Schwerdtfeger
"Very professional and hrlpful"
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Debi Massegee

August 27, 2025

5  out of  5
rating by Debi Massegee
"I appreciate Mary Lee and her staff so much! The customer service never disappoints. Good, prompt help every time!"
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Patricia Mann

August 26, 2025

4  out of  5
rating by Patricia Mann
"My husband and I have been doing business with Mary Lee Jones for nearly 23 years. From the moment we met her we were very impressed. She conducted herself in a professional manner and treated us with respect. As we added many updates to our fixer-upper she met with us regularly to update our coverage as needed. When we've had questions, needed more info or wanted to discuss future plans she has always taken time to discuss options and answer our concerns promptly and thoroughly. A human always answers the phone! We also have our autos insured with her. We would never go anywhere else for our insurance needs! She is a rare find in today's business world! Thank you Mary Lee!"
We responded:
"Thank you, Pat! I have loved our friendship over the years and have loved getting to see all of your renovations. Plus, you are the best cook I know!!!!! I appreciate your business and love working with you. Mary Lee"
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Todd Clarkston

August 12, 2025

5  out of  5
rating by Todd Clarkston
"This office was great! The staff, and especially the person I worked with was above and beyond what I expected. Thank you to everyone who helped insure all of my coverages."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"